苹果应用加急审核操作流程
2017-04-15 17:54
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何时申请加急
一般,如果我们的应用出现重大的线上问题,需要快速发布一个新的版本来进行修复时,可向苹果申请对我们的应用加急审核。
多久能申请一次
这种加急审核频率不能过高,如果频繁使用会被苹果拒绝,至于多高的频率不算太高,这个没有确切的答案,有人说一年1、2次,也有人试过一年加急4、5次。
加急的理由
申请加急的理由,最好是说目前线上版本的 bug 会严重影响用户体验,或者会危及用户隐私、数据安全等,被受理的概率会比较大。
如果是严重的 bug,必须描述清楚重现的步骤。
操作流程
1、首先跟以往一样,在 iTunes Connect 提审新版本。
2、然后使用提审 app 的 appleID 登录以下这个网站,进行加急申请:
https://developer.apple.com//contact/app-store/?topic=expedite
(1)选择你的目的,这里选择”request an expedited app review”就好了。
(2)填写联系电话。此处的 Name、Email、Organization 来自你登录的 appleID。
(3)填写你需要加急的 app 的名字、 apple ID、related apps(如果有的话)、Platform。
(4)加急理由,有 Critical Bug Fix、Time-Sensitive Event 和 Other。
· 如果选择 Critical Bug Fix,下面会提示”Include the steps to reproduce the bug on the current version of your app.”
· 如果选择 Time-Sensitive,下面会提示”include date, type of event, and your app’s association with the event.”
同时 Explanation 下面提醒”Provide a detailed explanation of the reason you selected.
Your request may be denied if you do not provide sufficient details.”
(5)点击按钮 Send 之后,将看到以下内容。
Explanation 模板
以下是几个加急审核的 Explanation 模板:
模板一
We found that our app crashed every time when the user was sending the voice message in the chat interface. In the new version we fix this serious problem. So we need a fast review, to guarantee the quality of the user experience. Please help us, thank you very much.
模板二
After the latest version v4.0.0 released, lots of users of our app feed back that they couldn’t see any messages in the message center interface, or couldn’t send photo message in the chat interface. In the new version we fix this serious problem. So we need a fast review, to guarantee the quality of the user experience. Please help us, thank you very much.
模板三
We found a serious problem in our application. A memory leak usually occurs in some cases, for example, pressing “下一步” button in navigation bar after users completing the information for registration, which would cause the application to crash. In the new version we fix this serious problem. So we need a fast review, to guarantee the quality of the user experience. Please help us, thank you very much.
模板四
We found a serious security problem, Our application users to share the photo which find in our APP, maybe lead them the Social network account not safe. In the new version we fix this serious problem.So we need a fast review, to ensure the security of user information. Please help us, thank you very much.
苹果答复
苹果接收了你的加急申请之后,提交申请的 appleID 的邮箱将会收到一封邮件:
Hello xxx,Thank you for contacting App Store Review to request an expedited review.At this time, your app is “Ready for Sale”, and will be available on the App Store shortly, unless you have specified a release date or your app is pending your release.Please visit iTunes Connect for additional information. Best regards,App Store Review
审核速度
我试过一次晚上8点半提审、申请加急,第二天凌晨一点半开始审核,12分钟后审核通过。
一般,如果我们的应用出现重大的线上问题,需要快速发布一个新的版本来进行修复时,可向苹果申请对我们的应用加急审核。
多久能申请一次
这种加急审核频率不能过高,如果频繁使用会被苹果拒绝,至于多高的频率不算太高,这个没有确切的答案,有人说一年1、2次,也有人试过一年加急4、5次。
加急的理由
申请加急的理由,最好是说目前线上版本的 bug 会严重影响用户体验,或者会危及用户隐私、数据安全等,被受理的概率会比较大。
如果是严重的 bug,必须描述清楚重现的步骤。
操作流程
1、首先跟以往一样,在 iTunes Connect 提审新版本。
2、然后使用提审 app 的 appleID 登录以下这个网站,进行加急申请:
https://developer.apple.com//contact/app-store/?topic=expedite
(1)选择你的目的,这里选择”request an expedited app review”就好了。
(2)填写联系电话。此处的 Name、Email、Organization 来自你登录的 appleID。
(3)填写你需要加急的 app 的名字、 apple ID、related apps(如果有的话)、Platform。
(4)加急理由,有 Critical Bug Fix、Time-Sensitive Event 和 Other。
· 如果选择 Critical Bug Fix,下面会提示”Include the steps to reproduce the bug on the current version of your app.”
· 如果选择 Time-Sensitive,下面会提示”include date, type of event, and your app’s association with the event.”
同时 Explanation 下面提醒”Provide a detailed explanation of the reason you selected.
Your request may be denied if you do not provide sufficient details.”
(5)点击按钮 Send 之后,将看到以下内容。
Explanation 模板
以下是几个加急审核的 Explanation 模板:
模板一
We found that our app crashed every time when the user was sending the voice message in the chat interface. In the new version we fix this serious problem. So we need a fast review, to guarantee the quality of the user experience. Please help us, thank you very much.
模板二
After the latest version v4.0.0 released, lots of users of our app feed back that they couldn’t see any messages in the message center interface, or couldn’t send photo message in the chat interface. In the new version we fix this serious problem. So we need a fast review, to guarantee the quality of the user experience. Please help us, thank you very much.
模板三
We found a serious problem in our application. A memory leak usually occurs in some cases, for example, pressing “下一步” button in navigation bar after users completing the information for registration, which would cause the application to crash. In the new version we fix this serious problem. So we need a fast review, to guarantee the quality of the user experience. Please help us, thank you very much.
模板四
We found a serious security problem, Our application users to share the photo which find in our APP, maybe lead them the Social network account not safe. In the new version we fix this serious problem.So we need a fast review, to ensure the security of user information. Please help us, thank you very much.
苹果答复
苹果接收了你的加急申请之后,提交申请的 appleID 的邮箱将会收到一封邮件:
Hello xxx,Thank you for contacting App Store Review to request an expedited review.At this time, your app is “Ready for Sale”, and will be available on the App Store shortly, unless you have specified a release date or your app is pending your release.Please visit iTunes Connect for additional information. Best regards,App Store Review
审核速度
我试过一次晚上8点半提审、申请加急,第二天凌晨一点半开始审核,12分钟后审核通过。
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