2008全球IT治理报告发布
2009-05-20 23:33
525 查看
Senior Executives Discuss Top IT Problems
Lack of IT staff availability and technology service delivery issues are some of the main problems that continue to affect organizations worldwide, says the latest survey by the IT Governance Institute (ITGI), IT Governance Global Status Report ― 2008 (PDF, 6.85 MB). The purpose of the follow-up survey, which interviewed 749 chief executive officers and chief information officers in 23 countries, is to track IT governance trends and problems, determine the actions taken relative to IT governance, and identify the tools and services used by organizations to help ensure effective IT governance.
This year's survey noted an increase in certain negative trends. For instance, the majority of respondents ― 58 percent ― cite having an insufficient number of IT staff compared to 35 percent in a 2005 ITGI survey. In addition, nearly half of executives ― 48 percent ― say IT service delivery problems remain the second most common problem, while 41 percent report having a low or unproven return on investment for high IT expenditures, up from 30 percent in 2005. Moreover, 38 percent point to problems relating to staff with inadequate skills since 2005, and 35 percent have problems with outsourcers, a 12 percent increase from 2005.
"These risks can destroy business value by adversely affecting customer service or cost-efficiency. Almost half of the executives surveyed were lukewarm about IT investments delivering value, so this is an area where audit can recommend improvements that can deliver significant business value," says Lynn Lawton, international president of the IT Governance Institute.
In terms of positive trends and areas for improvement, the survey found that:
93 percent of respondents said that IT is somewhat to very important to the overall corporate strategy, an increase of 6 percent from 2005.
32 percent of executives said that IT is always on the board's agenda, up from 25 percent in 2005.
18 percent said that the IT department always informs the organization about potential business opportunities, up from 14 percent in 2005.
36 percent of executives reported that alignment between IT strategy and corporate strategy is average to poor.
Finally, the implementation of IT governance-related activities varies around the globe. For instance, the percentage of organizations that are in the process of implementing or have already implemented IT governance in different regions is 27 percent in South America, 44 percent in Asia, and 50 percent in Europe and North America.
"The bottom line is that many organizations around the world are needlessly sacrificing money, productivity, and competitive advantage by not implementing effective IT governance," Lawton adds. "Internal auditors can use the results of this year's report as an input to planning."
For instance, "the survey highlights the risks faced by IT management globally and can be used to inform the enterprise risk assessment, and the top three risks identified in the survey could all be areas of focus for risk-based internal audits," she says.
The results can also be used for benchmarking and self-assessment of management practices (e.g., frequency of IT issues or activities on the board's agenda, IT governance maturity level, the IT department's communications to the business, and current IT governance practices).
"Auditors can use the survey when putting forth their recommendations to improve the relative position of their organization against the global benchmark or to recommend solutions and frameworks to assist with managing IT risk," concludes Lawton.
For a complete copy of the IT Governance Global Status Report ― 2008, visit the ITGI Web site.
Lack of IT staff availability and technology service delivery issues are some of the main problems that continue to affect organizations worldwide, says the latest survey by the IT Governance Institute (ITGI), IT Governance Global Status Report ― 2008 (PDF, 6.85 MB). The purpose of the follow-up survey, which interviewed 749 chief executive officers and chief information officers in 23 countries, is to track IT governance trends and problems, determine the actions taken relative to IT governance, and identify the tools and services used by organizations to help ensure effective IT governance.
This year's survey noted an increase in certain negative trends. For instance, the majority of respondents ― 58 percent ― cite having an insufficient number of IT staff compared to 35 percent in a 2005 ITGI survey. In addition, nearly half of executives ― 48 percent ― say IT service delivery problems remain the second most common problem, while 41 percent report having a low or unproven return on investment for high IT expenditures, up from 30 percent in 2005. Moreover, 38 percent point to problems relating to staff with inadequate skills since 2005, and 35 percent have problems with outsourcers, a 12 percent increase from 2005.
"These risks can destroy business value by adversely affecting customer service or cost-efficiency. Almost half of the executives surveyed were lukewarm about IT investments delivering value, so this is an area where audit can recommend improvements that can deliver significant business value," says Lynn Lawton, international president of the IT Governance Institute.
In terms of positive trends and areas for improvement, the survey found that:
93 percent of respondents said that IT is somewhat to very important to the overall corporate strategy, an increase of 6 percent from 2005.
32 percent of executives said that IT is always on the board's agenda, up from 25 percent in 2005.
18 percent said that the IT department always informs the organization about potential business opportunities, up from 14 percent in 2005.
36 percent of executives reported that alignment between IT strategy and corporate strategy is average to poor.
Finally, the implementation of IT governance-related activities varies around the globe. For instance, the percentage of organizations that are in the process of implementing or have already implemented IT governance in different regions is 27 percent in South America, 44 percent in Asia, and 50 percent in Europe and North America.
"The bottom line is that many organizations around the world are needlessly sacrificing money, productivity, and competitive advantage by not implementing effective IT governance," Lawton adds. "Internal auditors can use the results of this year's report as an input to planning."
For instance, "the survey highlights the risks faced by IT management globally and can be used to inform the enterprise risk assessment, and the top three risks identified in the survey could all be areas of focus for risk-based internal audits," she says.
The results can also be used for benchmarking and self-assessment of management practices (e.g., frequency of IT issues or activities on the board's agenda, IT governance maturity level, the IT department's communications to the business, and current IT governance practices).
"Auditors can use the survey when putting forth their recommendations to improve the relative position of their organization against the global benchmark or to recommend solutions and frameworks to assist with managing IT risk," concludes Lawton.
For a complete copy of the IT Governance Global Status Report ― 2008, visit the ITGI Web site.
相关文章推荐
- Gartner:2018年全球IT支出将突破3.7万亿美元 | 《2017年度网络空间安全报告》发布
- 全球博客现状报告2008要点分析
- 网秦发布2012Q3全球手机安全报告
- CNNIC发布报告:全球中文钓鱼网站.COM域名排名第一
- 我国首次发布IT从业人员心理特征研究报告
- 实施IT治理:方法论、模型、全球最佳实践
- 被微软收购后,领英发布最权威的全球VR人才报告
- 《乌镇指数:全球人工智能发展报告2016》正式发布
- 《乌镇指数:全球人工智能发展报告2016》正式发布
- Google发布2008全球火炬接力报道路线图
- 120941138报告称全球IT技术“重力中心”正在移至亚洲
- 智联招聘发布2013IT行业招聘需求报告
- 全球IT报告|中国“最勤奋”
- IT诗人代腾飞致全球著名作曲家邀请函:共同打造《爱情许愿砂》
- [引用]微软2008平台与开发技术发布大会/英雄由此诞生 北京现场+照片
- 3月13日微软2008新一代企业级应用平台及开发技术发布大会
- 期待已久!InstallShield 2008 v14 完美破解安装版v2 发布!提供下载
- 权威第三方报告——获取IT产品竞争力信息的主要途径,类似你买电脑前上的xx论坛看实力评估
- 超越美国!中国AI初创企业融资额全球第一 人脸识别最受热捧【附报告全文】