以ISO 标准指导以用户为中心的可用性设计

ISO TR 18529: Ergonomics of human-system interaction - Human-centered lifecycle process descriptions
 

HCD.1 Ensure HCD content in system strategy
HCD.2 Plan and manage the HCD process
HCD.3 Specify the user and organizational requirements
HCD.4 Understand and specify the context of use
HCD.5 Produce design solutions
HCD.6 Evaluate designs against requirements
HCD.7 Introduce and operate the system
 

ISO TR 18529 标准是以 INUSE 项目（Earthy, 1999）的结果为基础而制定的。通过此标准提供的模型，我们可用对企业的可用性能力成熟度进行评定指导，并提供改进方法。
 

ISO 13407: Human-centered design processes for interactive systems
 

ISO 13407 解释了进行以用户为中心设计过程时所需要进行的活动。
 

ISO 9241 - 11: Guidance on Usability
 

Usability: the extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use.
 

ISO 9241-11 对可用性进行了定义， 可以通过此标准来作为衡量一个产品可用性好坏的标准。
 

ISO 9241, 12 - 17: Ergonomic requirements for office work with visual display terminals
 

提供了软件界面及交互设计时候的指导说明。

[1]    Nigel Bevan, International Standards for HCI and Usability, International Journal of Human Computer Studies, 55(4), 533-552
[2]    J Earthy, Usability Maturity Model: Processes, Version 2.2, 1999/08/19