Business Letters
2004-11-15 14:21
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| WRITING BUSINESS LETTERS Useful phrases <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> | |
| Starting | We are writing to inform you that ... to confirm ... to request ... |
| Referring to previous contact | Thank you for your letter of March 15 ... With reference to our telephone conversation yesterday ... Further to our meeting last week ... |
| Making a request | We would appreciate it if you would ... I would be grateful if you could Could you possibly ... It would be helpful to us if ... |
| Offering help | We would be happy to ... Would you like us to ... We are quite willing to ... |
| Giving good news | We are pleased to announce that ... I am delighted to inform you that ... You will be pleased to learn that ... |
| Giving bad news | We regret to inform you that ... I'm afraid it would not be possible to ... Unfortunately ... |
| Apologizing | We are sorry for the delay in replying ... I regret any inconvenience caused I would like to apologize for ... |
| Enclosing documents | I am enclosing ... Please find enclosed ... You will find enclosed ... |
| Closing remarks | If we can be of any further assistance, please let us know If I can help in any way, please do not hesitate to contact me Thank you for your help |
| Referring to future contact | I look forward to seeing you next week Looking forward to hearing from you to receiving your comments I look forward to meeting you on the 15th |
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